We are accepting new patients!
As a new patient to our office, we will need to obtain demographic and insurance information from you when you arrive at your first appointment. Be sure to bring your current insurance card and photo ID with you to every appointment.
To assist us in the registration process, please visit our Forms Page. You may download and print the forms to bring with you to your appointment.
WHICH INSURANCE PLANS ARE ACCEPTED?
Please note that if Raleigh Adult Medicine is participating with your insurance company, it does not guarantee that we are in-network with your health plan. It is important that you understand your medical benefits and determine whether Raleigh Adult Medicine is in-network with your health plan. You can verify your coverage by calling the number on the back of your insurance card.
We participate and file with the following insurances:
- Blue Cross and Blue Shield
- Cigna Healthcare (*we DO NOT accept Cigna Connect)
- Tricare Select
- United Healthcare
- Aetna Medicare
- Blue Medicare PPO/HMO
- Humana Medicare
- Traditional Medicare
- Railroad Medicare
- UHC/AARP Meidcare PPO/HMO
*If you are enrolled in a health plan that has tiered copay’s, please be advised that the copay listed on your insurance card doesn’t always reflect your financial responsibility for an office visit.
**If you are enrolled in a health plan with a deductible, we will ask that you make a deposit at the time of service.
We do NOT participate with the following insurances:
- Bright Health
- Cigna Connect
- Gateway Health Medicare Advantage
- Humana Commercial
- Tricare Prime
- Multiplan, PHCS, Viant, or Beechstreet
*If you are enrolled in a Non-Participating health plan, you will be expected to pay in full at the end of your visit. As a courtesy, we will file an unassigned claim to your primary and applicable secondary health plan; and they will send the payment(s) directly to you.
ATTENTION Medicare & Medicare Advantage Beneficiaries:
Both Tdap (Tetanus, diphtheria, acelluar-pertussis) and Shingrix (Shingles Vaccine) are not covered under Medicare Part B benefits and you will be expected to pay for these items. You can file these vaccines to your Medicare Part D plan.
Patients without health insurance coverage are expected to pay in full at the time of service.
We accept Visa, MasterCard, Discover, American Express, personal check, and cash.
If you have billing questions, you may contact the billing department at (919) 341-3552 during regular business hours of 8AM to 4PM.
If you currently access the patient portal at raleighmedicalgroup.followmyhealth.com, you can conveniently submit billing questions and pay online.
Raleigh Adult Medicine is fully compliant with the Health Insurance Portability and Accountability Act of 1996, also known as HIPAA. We will provide this notice to you when you check-in for your appointment.
HIPAA Autorization Form
This form describes how we may contact you and who may receive your confidential medical information.